We are going to walk through how to delete an employee’s specific day or their entire route. We will start by going to our plus dashboard and then to service routing. From there we will pull up an employee.
If we go ahead and click on one of our employee’s days we will see he has four customers on Monday. Let’s say he’s no longer going to do these customers or we would just like to switch him around. You’ll see in orange we have a “delete the employee’s day” button. In order to delete this Monday we will just click “delete employee’s day” and when asked if that’s what we would like to do we will select yes.
Once we select this you will see on the left hand side those Monday customers have been switched back to green. This meaning those customers are not routed. Under Monday we will see nothing.
So our employee still has customers scheduled for Wednesday and Friday. Well we can go ahead and click “delete entire route” in red. Now we will see all the customers names are listed in green. After our employee’s route is clear we can simply drag and drop customers onto his route in whichever order we please.
Thank you so much for reading! Have a great day.
